Dedicated Support
We Are Here to Help
Have questions regarding order tracking, choosing your blanket weight, or initiating our 90-day guarantee? Our US-based support team is at your service.
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Email Support
We aim to reply to all customer inquiries within 24 business hours.
hello@velinsleep.com📞
Phone Support
Live customer service agents available Monday through Friday.
(330) 642-4364
9:00 AM – 5:00 PM EST
Corporate Office & Fulfillment Headquarters
Velin
7233 Freedom Ave NW, North Canton, OH 44720, United States
Looking to Track an Existing Shipment?
Order tracking codes are automatically dispatched via email once your blanket package is picked up by UPS Ground or USPS Priority Mail. If you cannot locate your tracking notification, please check your spam folder or reach out to our team with your order confirmation number.
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